At Lasselle-Ramsay we think not only about the deliverables, but also about the methods and practices used to create them. Our methods-based approach to doing business makes LR acknowledged leaders in integrating content, learning, procedures, and other strategic information solutions to increase enterprise productivity and drive know-how.
Optimizing Your Content Infrastructure
Many organizations that develop content focus on just that—content. They fine tune deliverables, but fail to evaluate all areas of their environment or look only to technology assuming that a new tool will solve the problem. Does this describe your organization? 
Because short-term fixes no longer work, you need to look at the total process to get the leverage you need to make a difference. You need to consider the people—the people who develop the content and the people who use it—the process, both governance and workflow—and the content. Technology alone will not solve the problem. But how do you know where to start?
Leveraging the Capability Maturity Model (CMM) framework, Lasselle-Ramsay has created a six-point content infrastructure model and assessment tool that looks across your organization to identify your strengths and determine areas where you can get the most immediate gains. By integrating five key areas of your organization into a single model process improvement is enhanced. The areas are: Customer, Content, Technology, Team, and Process.
Lasselle-Ramsay’s approach begins with an online snapshot that allows you to review your current organization and gives you a Content Infrastructure Assessment (CIA) score. This snapshot is a way to get started. Once you have a snapshot, Lasselle-Ramsay offers a full range of services including a Discovery Day workshop and follow up consulting to help you identify and implement improvement efforts.
To complete the Content Infrastructure Assessment and get your CIA SnapshotSM score, follow this link.
Our proven business information life-cycle methodology gives clients an end-to-end solution, spanning all aspects of content, from design and development, to delivery, maintenance, and obsolescence.
Strategy, Tools, Content
- Strategy:
- LR deploys expert skills in project and
risk management, scoping and budgeting, methodology and processes, and
communicating across domains to build innovation and predictability
into your information projects.
Tools:
- LR uses the most advanced enabling technologies to ensure information and learning are developed and delivered to your users in ways that are the most effective and efficient for them.
- Content:
- LR locates common content elements across functional areas and leverages your existing information assets, bringing consistency, shortening development time, eliminating redundancy, and increasing quality and user satisfaction.
Project Management:
Traditional, Agile, and Just Right
Lasselle-Ramsay project managers bring the right best-practice methods and content development, project management and information design skills to every learning, documentation, and web content project. At LR, we use the methods and means that get results:
- Faster time-to-market or regulatory approval
- Greater customer and employee retention
- Accelerated job skills and knowledge
- Better job performance and increased productivity
- Improved product adoption
Put the LR advantage to work
on your next project
Companies engage us when they need help launching a new or updated product, communicating a new corporate initiative, training the workforce and customers, and meeting regulatory requirements. LR works closely with clients to ensure that quality information is ready at product launch, when a new product or initiative is deployed, or when an existing business process or government regulatory requirement must be met.
Get in touch to learn how we can help you exceed your business goals with excellent information products.
Visit our Services page to learn more about our domain expertise and skill sets.