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Our goal is to provide you with useful and interesting information. We encourage you to forward this to friends and colleagues as well.
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 May 2009
The Multilingual Product Content study is soon to be released, and you can be the first to read it!
Click here for details.
@Large
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This month, we're announcing the upcoming publication of the Multilingual Product Content research report, and presenting you with an opportunity to be the first to receive it. To learn more, click here.
In industry news, we focus on the importance of successful training, as well as trends in information organization and access.
And mark your calendar for the Gilbane Conference in San Francisco, and an STC panel discussion the first week of June.
-Joan |
The new Newsweek: website launched today, adopting aggregation and UGC
from EditorsWeblog.org, article by Emma Heald
"According to Newsweek's site, the new homepage is adopting aggregation and user generated content, and offers 'four high-interest story packages, embracing everything from politics to international affairs to health developments or business news.'" Read More...
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Saving Your Corner of the World With HPT
from PerformanceXpress.org, article by Jennifer Rosenzweig, CPT and Darlene Van Tiem, CPT, PhD
"Clearly the world needs saving... One of the obstables that has slowed down progress is the question of where to begin and who best to lead the charge. A case can quickly be made that the discipline of human performance technology (HPT) is ideally suited to embrace these new concepts and to initiate change." Read More...
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MLUC09: Future Trends in Information Access
from CMSWire.com, article by Scott Abel
"...To deliver relevant content - and meet the changing needs of end-users - we must be able to repurpose, recombine, remix content to produce, dynamically, the information our users need, on-demand, when they need it."
Read More...
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Special Olympics Training Triumph
from Training Magazine, article by Heather Hill
"How many reports does it take before Web Content Management vendors change their errant ways and start listening to customers? If you were to look at the recommendations from The Gilbane Group and their Justifying Web Content Management: The Business Case and ROI report, then there is still a sharp learning curve ahead of many."
Read More...
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Multilingual Product Content study
Lasselle-Ramsay is proud to be a co-sponsor of a research report with the Gilbane Group. The study, Multilingual Product Content: Transforming Traditional Practices into Global Content Value Chains builds upon a prior research report on content globalization challenges. The Gilbane Group, http://gilbane.com, is an analyst firm that focuses on content technologies and their application to high-value business applications. This current research study takes a deep dive into multilingual product content, including technical documentation, pre- and post-sales marketing materials, online help, training curriculum, and customer support materials. The purpose of the study is to help adopters "get it right" by learning from best - and worst - practices, and by understanding which investments offer the best potential ROI for their companies today and tomorrow. Lasselle-Ramsay clients and members of our team will be interviewed as part of the study.
This study will be published by June 15. One of the benefits of subscribing to The Short List is that you will have access to this report before it is available to the public.
If this email was forwarded to you, you should sign up for our mailing list now, so you don't miss it! If you think of someone who might be interested, feel free to forward this email to them.
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Reminder: Gilbane Conference
June 2-4, 2009 | San Francisco, CA
Infrastructure for Innovation
A panel discussion, moderated by Joan Lasselle
Products and business transactions are increasingly complex. Customer expectations have never been higher or more diverse. A global economy demands a global response. Regulatory requirements continue to grow. And yet, content must be accessible, consistent, up-to-date, accurate, and reliable. These challenges are occurring in an economic downturn where more has to be accomplished with less. But cutting costs won't fix these problems - it's time to innovate.
Find out more about Gilbane San Francisco here.
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STC Panel
June 4, 2009 | East Bay Chapter
At the East Bay STC chapter meeting on June 4, Joan Lasselle will participate in a panel discussion, Trends in Technical Communication. This presentation will be moderated by Gwaltney Mountford, and the panel includes Andrea Ames, Dana Chisnell, D.J. Cline, Jeff Gardner, Joan Lasselle, and Linda Urban.
Visit the EBSTC site for more information.
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We're Moving
Lasselle-Ramsay is moving from Mountain View to Redwood Shores on Friday, June 5th. Starting June 8th, our new address will be: 101 Redwood Shores Parkway, Suite 101, Redwood City, CA 94065. Although our physical address will change, we will take our phone numbers with us.
Please note that Friday, June 5th, is moving day and our phone lines and email server will be down most - if not all - of the day. Our systems will be up and running Monday, June 8th.
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