Lasselle-Ramsay - Information Development Services

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About Us

Lasselle-Ramsay is a leading professional services organization that works with you to develop and deliver critical business information and learning solutions for new products, business initiatives, and regulatory requirements. Lasselle-Ramsay integrates content, content development processes, and technology to provide solutions that are up-to-date, on-demand, and personalized to increase productivity and drive know-how. We focus on four practice areas: consulting, technical documentation, training development, and on-the-job information tools.

Since 1982 Lasselle-Ramsay has provided information and learning solutions to leading companies in a variety of industries, such as Fireman's Fund, Genentech, Cisco Systems, and Hewlett-Packard. This experience has resulted in a set of methodologies and best practices that ensure predictable, high-quality results.

The Lasselle-Ramsay approach includes:

A proven business information life-cycle methodology that provides an end-to-end solution, spanning all aspects of content, from design and development, to delivery, maintenance, and obsolescence
An integrated approach that identifies common content elements across functional areas to leverage existing information assets, ensure consistency, shorten development time, and reduce cost
The use of the most advanced enabling technologies to ensure that information is developed and delivered effectively and efficiently

Lasselle-Ramsay starts each engagement by considering your business goals and your staffing and budget constraints. Then, working closely with you, we identify the most effective ways to overcome any obstacles to your success. This business partnership continues beyond the end of the project; you can rely on our expertise for all aspects of ongoing support and maintenance, including transferring process knowledge that can significantly enhance the capabilities of your organization. Additionally, in an era of high staff turnovers, Lasselle-Ramsay can furnish continuity, ensuring that valuable business information and surrounding business knowledge are available when you need to modify or recreate materials.

As a full-service firm, Lasselle-Ramsay meets the pressing needs of many companies, from outsourcing user documentation and training materials to streamlining regulatory filings. Organizations are increasingly looking to Lasselle-Ramsay to improve their information management and to integrate fragmented processes. Often the know-how surrounding a product or service exists—and is typically replicated—among several vertically isolated groups. Leveraging our experience across multiple domains, we offer consulting services that help you cost-effectively break down these walls and ensure a horizontal flow of information, knowledge, and collaboration. The benefits of this integrated approach include faster time to market, lower costs, and improved product adoption.

Integrated Approach
An integrated approach that identifies common content elements across functional areas to leverage existing information assets, ensure consistency, shorten development time, and reduce cost.
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Proven Methodology
A proven business information life-cycle methodology that provides an end-to-end solution, spanning all aspects of content, from design and development to delivery, maintenance, and obsolescence.
Read more...

Best Practices