Best Practices



 
Overview
10 Ways to Reduce Documentation Costs
eLearning
eLearning Standards
Mobile Performance Support
In the past, when customers asked for faster, better, cheaper, the response was, "Pick any two." Today we must be able to deliver all three. eLearning is a way to help meet that demand.

eLearning provides a way to improve learning while reducing costs. It combines technology with current learning theory to provide a learning experience using a variety of tools and approaches. eLearning does the following:
  • Puts the learner at the center of the learning experience
  • Provides 24/7 access
  • Leverages existing materials
The Blended Approach

The blended approach uses a variety of learning activities to extend learning beyond the classroom and allow learners to select what they need, when they need it. Here are some of the learning activities that can be blended:
  • Interactive tutorials
  • Synchronous presentations
  • Asynchronous presentations
  • Web-based resources and references
  • Computer-based reviews, quizzes, and practices
  • Online chat
  • Collaborative meeting tool
24/7 Access

Much of the measurable cost savings derived from eLearning come from removing the requirement that learners be in the same place at the same time. These costs include travel and lodging, instructor, and classroom costs. The cost savings can also be measured in the time it takes to implement a training program. With eLearning, course sessions and learning materials can be available to a much larger group of participants, without the need to schedule individual course sessions. In addition, support materials can be available for on-the-job reference.

 
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